The Ministry of Health and Prevention (MOHAP) encourages its customers to share their thoughts, opinions and suggestions, and has implemented a range of tools to help its customers do so. Customers can contact the Ministry through its various social media platforms on Facebook, Twitter, Instagram, and through its YouTube channel, in addition to participating in discussion forums, polls, e-surveys and following blog posts. Customers are encouraged to share their opinions and suggestions concerning all services and initiatives launched by the Ministry, through their favorite channels of communication.
In adherence with our Digital-Participation Index, we have allocated a team responsible for collecting the information gathered from various e-surveys regarding our services and initiatives, which is then shared on the Official Portal of the UAE Government, and on the Ministry’s website. We use the information gathered through surveys to make decisions, meet the needs of the community, and achieve the happiness of all customers.
We encourage all customers to share their thoughts and suggestions across our various networking channels – which are found on our website and social media platforms – at any time. The Ministry reserves the right to publish any content posted on any of its networking channels, and urges its customers to refrain from posting anything related to politics or which might violate anyone’s privacy.
Your opinion matters
We are always happy to receive suggestions and feedback regarding our services and initiatives, and work to motivate our customers to participate in decision-making and policy-making. This is in adherence with the directive of the wise leadership to develop the national e-portals according to the standards set by the United Nations (UN).