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E-Control Medicine Prescription

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​For E-control Medicine Prescription follow the link: E-control Medicine Prescription
(To access the service, username and password is required, as the service is for authorized users only)

DepartmentEmpowerment and Health Compliance Department
SectorPublic Health Policy & Licensing Sector 
Service NameE-Control Prescription
Service DescriptionTo ensure the Quality of healthcare services and upgrading performance including guidelines and laws that regulate trading and handling narcotic, control & semi-controlled medicines and promoting their appropriate and rational use
Service TypeMandatory for all Doctors and Pharmacists in charge dealing with narcotics, controlled /semi controlled medication.
Target Audience
  • Medical Stores.
  • Pharmacies.
  • Doctors.
Requirements & Conditions

Registering through MOH E System if dealing with controlled/semi controlled or narcotics.

  • Pharmacist in charge of a medical store with valid MOH license
  • Pharmacist in charge of a pharmacy with a valid MOH license or other licenses (HAAD, DHA).
  • Doctor with a valid MOH license or other licenses (HAAD, DHA).
Documents Required

For users:

  • Valid National ID
  • Valid Passport Copy
  • Valid Doctor or Pharmacist License (MOH, HAAD, DHA)

To issue or dispense:

  • Patient National ID
  • Patient Passport copy in case of a visitor
Service Procedures
  1. Access the Ministry of Health website through the following address:
  2. Choose the e-services option and click on the E-Control Prescription field.
  3. After clicking on this field you will be transferred to the electronic webpage, use the user manual to guide you through the upcoming steps.
Service FeesFree
Service accomplish TimeNot more than one week from registration. After that system can be used according to your work flow.
Service channels

This service is provided through MOH webpage or through the direct link:

Customer service Contact


P.O. Box: 1853, Dubai, United Arab Emirates Phone: 97142301000+ or 800-11-111
Location: United Arab Emirates, Dubai, Muhaisna 2, Beside Etisalat Academy, Sheikh Mohammed bin Zayed Street, Exit no: 60 after midriff City Center
Technical SupportFor queries related to the Store users

For queries related to the doctor users

For queries related to the pharmacist users

To download the ID reader

Service Locations Electronically only
Important Documents

Circular no 1122 for year 2014

Circular no 20 for year 2015

Circular no 26 for year 2015

Circular no 42 for year 2015

Registration guidelinesEnter all fields and upload the documents  required with a limit size of 500kb
User Manual Kindly click to view the user manual​
Provided ServicesRegulate and control the issuing and dispensing of controlled/ semi controlled medications


Copyright ©2014. All rights reserved. Ministry of Health UAE.

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