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Name​Description
Department

 Finance department

Sectorsupport services sector
Service NameHealth card issuance
service Description
  • Providing the issuance / renewal of health cards applications in addition to the lost / damaged the health card instead of service
  • Provide inquire about validity of the health cards Service
Service TypeG2C ,G2B
Target AudienceIndividuals , companies , services center
Service steps 1. Typing the health registration form
2. Payment of the prescribed fees
3. Reviewing the typed information in the form by the customer
4. Submitting the form to the health registration section
5. Verifying and reviewing the details included in the form by the receptionist with the customer
6. Inputting the form to the system by the automatic reader and saving the same on the MOH system device
7. Issuing the card electronically by the device
8. Delivering the card to the customer personally                    special conditions: 1. Permanent residency in the UAE 2. The card issuance location shall be related to the residential area of the customer
Documents
  •  complete the smart form
  •  copy of family book for Locals
  • copy of passport for Locals
  • Copy of Passport & Residence for Non Locals
  • Copy of ID Card
  • One Personal Photo
Conditions The expatriate's applicant should have an entry visa / valid residence.
There are Five Health Card Classes:
1. Local: for locals and their relatives.
2. Non Local: all expatriates.
3. Diplomacy.
4. GCC: for people holding on of the six nationalities of GCC
5. Handicaps: for special needs candidates.
Service Fees-Locals (0 to 10 Years)  25 AED
-Locals (11 to 18 Years)  50 AED
-Locals Above 18 Years  100 AED
-Non Locals (0 to 10 Years)  500 AED
-Non Locals (11 to 18 Years)  500 AED
-Non Locals Above 18 Years  500 AED
-Replacement of a Health Card (Local) 50 AED
-Replacement of a Health Card (Non Locals) 300 AED
Service accomplish Time30 minutes
Service channels
Customer service Contact

dubai -CS

Hot Line :800 111 11
Fax:+971 4 2301988
P.O Box : 1853 , Dubai
email : cs.duabi@moh.gov.ae

preventive Medicine- sharjah
telephone:09-2032320
Email:khc.info@moh.gov.ae

Preventive Medicine- Alfujerah
telephone :092227114
Email: fuj.pmd@moh.gov.ae

 

Technical Support http://moh.uaesmartforms.ae/ContactUs.aspx
Service LocationsHealth Registration Centers in Medical Districts (Dubai, Sharjah, Ajman, Um Al Qewain, Fujairah, and Ras Al Khaimah)
Web Site
Service Centers
Registered Companies
Complaints http://moh.uaesmartforms.ae/ContactUs.aspx
Registration guidelines to access the service, username and password is required, further user may register for the same
Provided Services Health Card issuance
Health Card renewal
Replacement of  Alost or damaged Health Card
video link https://www.youtube.com/watch?v=awJZrfsnZhc
Copyright ©2014. All rights reserved. Ministry of Health UAE.

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