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Smart Patient Portal

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Department HIS department
Sector hospital sector , Health clinic & centers .
Service NameSmart Patient Portal
Service DescriptionPortal for patients to view their health Profile and their upcoming appointments
Service TypeG2C
Target AudienceAudience ( Patients)
Requirements & Conditions
  • Patient should be registered in one of the health care facilities
  • That the age of the user is over 16 years old
  • He must have his own e-mail to receive the registration steps in the portal.
  • Patients under the age of 16 or older must bring a guardian letter to access the health record
Documents Required
  • Valid Health Card
  • Valid Emirates ID
Service Procedures
  • Visit the health center or your hospital and ask the employee health registration / receptionist to send the invitation to you.
  •  Provided the employee with your e-mail and the last four digits of your national identity. The Last 4 digits of your national identity is the secret question answer to activate your gate.
  • The invitation will be sent to your e-mail and you have to follow the steps described in the mail to sign up for the gate.

Note: If you do not find the electronic  invitation in your inbox, please check the Junk Email. If you do not find the electronic invitation please check the health center / hospital.

Service FeesNo fees required
Service accomplish TimeInstant
Service channels
  • Website
  • MOH Mobile App
Customer service Contact- Muhaisna 2, beside Etisalat Academy on Sheikh Mohammed Bin   Zayed Road, Exit No. 60 after Mirdif City Center.
Tel: +971 (4) 2301000 or 800-11-111
Service Locations
  • Healthcare Facilities ( for registration )
Important Documents

For registration:

  • Valid Health Card
  • Valid Emirates ID
Provided Services
  • view the patient health file and upcomming appointments
Appointment System

Appointment direct booking in the following Primary Health care center:

  • Al Itthad ( Dubai)
  • Al Qusis ( Dubai)



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