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Department Treatment Referral Abroad and Health Attaché
SectorMinistry Undersecretary
Service NameTreatment Abroad
Service DescriptionProvide service to citizens of United Arab Emirates who want to receive medical service through a global medical institution in case of absence of the possibility to make this kind of medical care within the state.
Service TypeG2C
Target Audience
  • Citizens of United Arab Emirates
  • Medical/Non-Medical Escorts
Requirements & Conditions
  • User should fulfill all the requirements and conditions mentioned in the procedures manual of Treatment Abroad.
  • Submit to treatment abroad for UAE nationals patients.
  • Treatment Not Available in UAE
  • Treat Emergency Cases.
  • Medical Committee Approval. 
  • The Final Approval From Minister Of Health
Documents Required
  •  Medical Report from government Hospital (Does not exceed 3 months from issuing date).
  • Passport Copy.
  • Family Book Copy.
  • National Identity. 
Service Procedures
  • Log in and register in the system.
  • Follow system procedures. To submit your request please Click Here
Service FeesFederal: Free
Service accomplish TimeNot determined
Service channels
  • Customer Service Center
  • Website
  • Mobile app
Service Locations
  • Ministry of Health Portal
  • Ministry of Health Customer Service Center, Dubai :Muhaisna 2, beside Etisalat Academy on Sheikh Mohammed Bin Zayed Road, Exit No. 60 after Mirdif City Center.
    Tel: +971 (4) 2301000 or 800-11-111 (24/7)
Complaints & feedback
  • For inquiries, please contact the responsible person on :
  • Tel. : 04-2301616
  • Fax : 04-2392632
  • E-mail : Int.health@moh.gov.ae
Provided Services
  • Treatment Request / Re-Request
Copyright ©2014. All rights reserved. Ministry of Health UAE.

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