Under the care given by senior management in Ministry of Health to develop services and access to the highest standards of efficiency and quality. And desire to complete public transactions in easiest ways and accesses to reach advanced levels of customer satisfaction services in the ministry. The ministry felt the importance of establishing a sophisticated "Customer Service Center". It has been equipped with all needs and latest requirements and means of available communications. That’s to complete the auditors daily transactions in the speedy and efficiency way. The Centre and the group work, which supported by national cadres who equipped with skills, will contribute to upgrade the level of performance and connectivity service to the standards of excellence.
In this element came to pass this guide contains all the information needed by the beneficiary of the service procedures, and will allow them easy access reference services to meet their needs and aspirations.
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